Withdraw from contract here

You can withdraw from your online purchase within 14 days of receiving the products, without giving a reason. The quickest way to send your withdrawal statement is through your customer account.

Withdraw in your customer account

1. Sign in with the email address you used for your order. We will send you a sign-in code, no password needed.
2. Open the order and choose to return it.
3. Select the products you are returning and send the request.

Sign in and withdraw from contract

Right after you send it, you get an email confirmation with its content and the date and time we received it.

Other ways

• By email to shop@padelembassy.com, with your order number and the products you are returning.
• By post to Padel Embassy d.o.o., Slavonska avenija 17, 10000 Zagreb, Croatia.
• You can also use the withdrawal form, but you do not have to.

You meet the deadline if you send us your statement before it runs out. How to send the products back and when you get your money is in our Returns & Refunds policy.